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Terms of service

Welcome to Matestay. These Terms of Service (“Terms”) govern your use of our website, services, and purchases. By accessing or using our site, you agree to these Terms. Please read them carefully before placing an order.

1. Use of Our Website

  • You must be at least 18 years old to use this site or make a purchase.

  • You agree not to use our website for any unlawful purpose or to violate any laws.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

  • We make every effort to display accurate product descriptions, images, and prices.

  • However, slight variations in color, size, or design may occur due to different display screens or production processes.

  • We strive for accuracy but cannot guarantee all descriptions or images are error-free.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • We accept payments via secure payment methods listed at checkout.

  • All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

  • Shipping fees and delivery times are described in our Shipping Policy.

  • Matestay is not responsible for delays caused by carriers, customs, or events beyond our control.

5. Returns & Refunds

  • Our Return & Refund Policy outlines eligibility and procedures for returns, exchanges, and refunds.

  • Customers are responsible for reading and following the policy before making a return request.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Matestay and is protected by copyright and trademark laws.

  • You may not copy, reproduce, or use any content without our written permission.

7. Limitation of Liability

  • To the fullest extent permitted by law, Matestay shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our site, products, or services.

  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

8. Disclaimer

  • All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

  • We do not guarantee uninterrupted or error-free operation of our website.

9. Changes to Terms

  • We may update these Terms from time to time to reflect changes in our business or legal requirements.
  • The latest version will always be posted on this page, with the updated effective date.

10. Governing Law

    These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of HK.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:
Email：linshengtradinglimited@outlook.com

LINSHENG TRADING COMPANY LIMITED

WORKSHOP 60, 3/F, BLOCK A, EAST SUN INDUSTRIAL CENTRE NO.16 SHING YIP STREET KL