Welcome to Matestay. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: such as your name, email address, shipping address, billing address, and payment details when you place an order.

  • Non-Personal Information: such as your browser type, IP address, device information, and browsing activity.

  • Cookies and Tracking Data: to improve your shopping experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and returns.

  • To communicate with you regarding your order, promotions, or customer service inquiries.

  • To improve our website, products, and services.

  • To prevent fraud, ensure security, and comply with legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: such as payment processors, shipping carriers, and analytics providers.

  • Legal Compliance: when required by law, regulation, or legal request.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Provide a personalized shopping experience.

  • Track website performance and improve our services.
    You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, please understand that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Request a copy of the data we hold about you.

  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at linshengtradinglimited@outlook.com.

7. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: linshengtradinglimited@outlook.com